Policies

At Flower Power Dyes we strive to ensure your satisfaction with every purchase. Our return policy is designed to provide flexibility while maintaining fairness to both our customers and our business.

Returns Accepted: We accept returns within 30 days from the date of purchase.

Eligibility for Returns: To be eligible for a return, the following conditions must be met: The item must be in its original condition, including packaging, tags, and any accompanying materials. 

Return Options: We offer two return options:

1. Store Credit: You can choose to receive store credit for the full purchase amount. This credit can be used for future purchases with us.

2. Exchange: If you prefer, you can exchange the item for a different product of equal or lesser value. Any price difference will be handled accordingly.

Return Process:

1. Contact our customer service team at flowerpowerdyes@gmail.com to initiate the return process. 
2. Provide the necessary information, including your order number, item details, and reason for the return.
3. Follow the instructions provided by for shipping the item back to us. Please note that the customer is responsible for any associated shipping costs.

Refund Processing: Once we receive your returned item and it meets the eligibility criteria, we will process your return within 7 business days. Store credit or exchange options will be provided promptly.

Exceptions: In the event of damaged or defective items, please contact us immediately, and we will arrange for a return or exchange at no additional cost.

We appreciate your understanding of our return policy, which allows us to maintain the quality of our products and services while providing you with options for returns. If you have any questions or concerns, please don't hesitate to contact our customer service team for assistance.

Flower Power Dyes LLC reserves the right to update or modify this return policy at any time without prior notice. Please refer to our website for the most up-to-date policy information.